Joybird Full Review
Joybird has an overall score of 4.0 out of 5 stars, giving it a ranking of 2 of 24 online furniture brands.
To calculate Joybird's score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Joybird's price point compared to other sofa-in-a-box provider, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, fabric options, furniture customization, eco-friendly materials, white-glove delivery, built-in charging ports and pet friendly. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Joybird was rated 4.0 out of 5 stars for price competitiveness.
Joybird has competitive pricing, and is priced a bit lower than its competitors. We looked at Joybird's pricing for one or more popular products within its industry, then compared Joybird's prices vs. other similar online furniture brands. Based on this analysis, Joybird turned out to be slightly less expensive than other brands in the online furniture industry.
Here's how Joybird's prices compare with its competitors:
Please refer to Joybird's website for more details on their products and pricing, or review our updated price comparison grid to compare Joybird's prices with competitor brands in more detail.
— Knoji Staff reviewed Joybird on November 29, 2018, Read 1 price point review.
Out of 1 review
, Joybird was rated 5.0 out of 5 stars for fabric options.
Joybird has over 40 different fabric collections, each with multiple colors and textures available. They also offer furniture in leather, velvet, and microfiber.
Joybird's fabrics do not contain any harsh chemicals, and their fabrics and foams do not contain any flame retardants.
Joybird's Safeguard fabrics are a performance fabrics collection engineered to withstand kids, pets, and everyday life. These fabric options are soft, stain-resistant, long-lasting, durable, and most importantly, easy to clean.
Their dedicated page shows you all of the Safeguard fabric options you have to choose from, some spill tests they've done on the fabrics (believe me, they're pretty impressive), as well as an instructional video on how to care for your Safeguard fabrics.
Get a free swatch kit
As with many of the online furniture brands today, you're able to request a free swatch kit before deciding on a fabric for your furniture. You can request your free swatch kit here.
Caring for your fabrics
When it comes to Joybird's fabric care, they break it down into two main cleaning types: Solvent-based cleaners, and water-based cleaners. Here are their specific instructions:
Many of the fabrics are listed as W, or water-based cleaner, however the more delicate of fabrics are often listed as S — meaning you should never clean them with water.
— Emily Helwig reviewed Joybird on October 10, 2018, Read 1 fabric options review.
Out of 1 review
, Joybird was rated 3.0 out of 5 stars for ease of assembly.
Joybird is known for building custom furniture, tailored to each customer's individual space — and they do it well. Their couches, chairs, and ottomans (basically any seating) are the most popular, and they come with the best news: no assembly required!
While you may not have to assemble your Joybird sofa, you may be stuck having to attempt to bring your sofa into the house, unless you choose to have the item delivered to your home.
If you chose "in-home delivery" during checkout, all items are delivered inside the room of your choice and unpackaged. Single-item orders of chairs or ottomans are shipped to your front door for free, but are not taken inside unless you choose to upgrade during checkout.
Be sure to check Joybird's Will it Fit? before ordering any of their furniture. You don't want to be stuck in a Ross from Friends "pivot" situation.
Exceptions to the in-home delivery policy are items like Joybird's bed, bookcase, and wall-unit collections, which require simple assembly. We'll dive deeper on that now!
As far as the beds go, let's look at the Hughes Bed.
There aren't assembly instructions readily available on the site, so I took a dive into the comments to see how customers found the assembly.
Kim H. from New Jersey says that the bed was "extremely superb to assemble."
We also took a look at a few other beds, and found Blair's review helpful as well:
According to this person, they opted for assembly included, however "helped the guys build it just to speed things up." They list a downside of assembly as well: "the holes in the frame are pre-drilled and a lot of our connections didn't line up at 90 degrees. Nobody will ever notice it but me, but ... if you actually pay attention it's very wonky looking though stable."
Looks like there might be some room for improvement here when it comes to assembling Joybird furniture.
— Giselle Krachenfels reviewed Joybird on November 14, 2018, Read 1 easy assembly review.
Joybird eCommerce Store Ratings & Features
High-level summary of Joybird store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Joybird Discounts for Veterans, Seniors & Students
Joybird Shipping & Returns Policies
Joybird offers good service and support when it comes to shipping, returns and exchanges. Specifically, Joybird offers the following shipping and returns policies: free returns & exchanges
. Joybird did not offer the following shipping and exchanges features at the time of our last research: free shipping
Joybird Payment Methods Accepted
Joybird accepts some payment methods beyond standard credit card payments. Specifically, Joybird accepts the following payment methods: debit & prepaid cards
and gift cards
. Joybird did not accept the following payment options at the time of our last research: PayPal
and Apple Pay
. Learn more at Joybird's website
Joybird Pricing Matching & Special Couponing Policies
Joybird does not currently offer any specific price matching or special couponing features for customers. Check for any updates on joybird.com